Product warranty policy

Product warranty policy

28/10/2018 6:16:04 AM | 600

We would like to bring you satisfaction and peace of mind when buying at our showroom. That is reflected in the quality of products that we bring to you, standing in terms of customers we understand that customers always want to buy good quality products, reasonable price, effective long-lasting. And to give customers more peace of mind when shopping at our company, we make some provisions on product warranty for you.

1. GUARANTEES FOR FREE WARRANTY:

Products are warranted for free when the following conditions are met:
• The product is still under warranty and registered warranty (from the date written on the purchase invoice).
• The warranty period is stated on the warranty card and according to the regulations of each product
• The product is damaged during transportation
• Must have warranty card and warranty stamp on the product, voucher of the Vietnam Gifts
• Stamps on products must be intact, not torn or lost.
• The product code shown on the product, on the warranty card and on the delivery note must be the same

2. PRODUCT REGULATIONS ARE NOT A FREE WARRANTY:

• The product has expired or has lost its warranty.
• Incorrect use according to the manual, incorrect use of the voltage indicated on the product.
• Warranty seals are torn, broken, overprinted or modified.
• Warranty card does not specify serial number and date of purchase.
• The serial number on the product is wrong (or blurred, unrecognizable) against the warranty card.
• Product damaged by external impact such as falling, splinters, bumps, scratches, dents, dampness, rust, or fire, natural disasters, insect infiltration.
• The product has been repaired before delivery to the Vietnamese Gift

3. RULES ON WARRANTY AND WARRANTY PERIODS:

• All products offered by Philips Vietnam: 12 months warranty.
With the desire of quality products and perfect service quality with reasonable warranty, We believe you will be satisfied and peace of mind when coming to us!
We always try to bring our customers the best service and products. However, during the transaction will still be inevitable the shortcomings are looking forward to receiving sincere comments from customers to us more and more perfect.
If you are not satisfied or have any complaints about these policy terms, please contact us.

SHOP HOME GIFTS

Address: Plot A3, New Town, Dich Vong Hau, Cau Giay, Hanoi
Phone: 0942 483 988
Hotline: 096.65.95.196
Email: quatangnhaviet@gmail.com
Website: quatangnhaviet.com


Other same category

• Privacy policy

• Shopping guide

• Payment Guide

• Shipping & Forwarding Policy


Product variety

We have a diverse range of paintings and bronze products, copper foundries, painting workshops, large display showrooms that meet all requirements of customers.

Product quality

Guaranteed 100% of the goods we provide are handmade from famous local artists and artists

Prices are always stable

We guarantee product prices are reasonably competitive and stable.

Fast shipping time

We commit our products to your hands in a fast time and always on time.

Delivery and site installation

We can deliver goods and install them all over the country and abroad

Customer service

We always have very good preferential policies for dear customers.

Online support

Online support